BurrowsCreek999

Every month I receive a huge selection of e-mails from consumers who have been bilked out Paul Crane - of the hard earned dollars by unscrupulous supplement / fat burner manufacturers. Manufacturers whove added these to monthly recurring billing cycles without their permission. Manufacturers who dont honor their money-back guarantees, and, while providing a 1-800 number for refunds, but dont work with a real, breathing person to observe the dpi. These manufacturers treat their customers with disdain, as well as in general, regard them only a small amount greater than sheep who need to become parted using their money.

The vast number of complaints I receive involve products marketed almost extensively via...

i) radio advertisements

ii) Internet e-mail and advertising campaigns

iii) television infomercials

These items are usually marketed by companies who do not use a regular presence available. These firms like to get this to sound like a good thing (i.e., exclusive T.V. offer!, and this method is not available in a stores, so order now!). However, the opposite is usually the truth. Why? Selling through Net, T.V. or radio makes it super easy for the manufacturer to...

a) avoid accountability to the customer

b) still sell a substandard product to a receptive audience

To help outline the difficulties, lets create a good example scenario with fictitious companies X (that will sell its products in shops), and Y (which sells online).

Suppose company X produces a new diet pill product with a full money back guarantee. They sell it in local marketplaces through well-known retailers. Suppose you can be found in to the retailer and get that new fat burner. A month later, according to the label guarantee, you return the empty bottle for any refund, feeling the merchandise didnt live up to your expectations.

Paul Crane - A top quality, customer focused retailer will refund your cash immediately, no questions asked (should they dont, inform you you will end up taking your business elsewhere). That retailer will then demand their particular refund from manufacturer.

Whats my point here?...

1) Inferior quality products threaten the local merchants credibility, and their ability to use the area audience. All things considered, no merchant who claims to have your own interests at heart while flogging an inferior product can remain running a business for very long.

2) Its impossible for any manufacturer to avoid accountability from your retail market. If a product yields a lot of refunds, the local merchant will need to stop selling it. Like that merchant needs your repeat business for his/her other products. If the merchant will not treat you well, s/he loses the potential risk of losing All of your business. Regardless, in essence the local retailer must stop ordering from your manufacturer.

3) Goods that generate plenty of refund requests tend to be more benefit the retailer than ones that wont. Merchants is not going to carry such a product for long.

OK, now for the other side from the coin.

Suppose company Y creates a new fat burning supplement (included in a 100% money-back guarantee) and markets it via infomercials, radio ads, and the Internet. Suppose you choose the product, and later on attempt to get a refund whenever you discover the quality of the product unsatisfactory. Heres where things get interesting...

Unlike the local merchant, who must make you stay very happy to earn your repeat business, company Y knows it is unlikely to ever hear from you again. Therefore it makes it as difficult as you possibly can to secure a refund. Its 1-800# plays an endless loop message for 45 minutes. Its almost unattainable to get a real human being to talk to.

All the best getting the refund.

When you get products in this manner, often youll get put into a recurring billing option without your consent. In other words, youll receive another bottle of the product every 30 days along with your credit card will probably be charged accordingly.

Again, all the best getting the refund.

Important thing?

Advertising and selling this way can make it very easy for that manufacturer to prevent the matter of accountability for the customer. And a lot manufacturers use sales departments, professional warehousing and dropship facilities to help isolate themselves from contact with their customers. Most likely in the event you order this kind of product, you will not get yourself a company representative on the phone, but a call-center employee with performance-based incentives. Is that the kind of company youd like to work with?

By declining to market their goods in a local retail environment, manufacturers can isolate themselves from your local merchants who could demand large volumes of refunds, and threaten their business by refusing to stock a low-quality product. Additionally, in addition, it makes it more difficult for bad product word-of-mouth to flow amongst consumers.

So...

There are many recommendations Ive for choosing fat burning agents or other supplements...

1) Dont buy products advertised in the media, the air, or the Internet unless...

a) those products CAN by bought in a nearby retailer. That way, you will have some recourse should you be unhappy using the product. Whilst not all companies who promise in this manner are deceptive or unethical, there is certainly greater likelihood you will experience a concern using a merchant who advertises in this manner and will not conserve a local presence.

b) the item comes with a well-recognized, respectable brand company.

2) Purchase only well-recognized brand names with a established history in the supplement industry (e.g.., MuscleTech, Isatori, Champion Nutrition, BioTest, EAS, etc). Im not saying the key brands always create better products. I am saying, however, their brand and reputation entails something to them, and they do recognize value of a long term repeat customer. 9 times out of 10, when you have an issue with something, you can phone such a manufacturer to get a refund directly.

Paul Crane - Alternatively, products marketed online or on TV do not have a brand. So it doesnt matter exactly what the reputation of that brand is, or the actual way it resonates with consumers, considering that the manufacturer will simply create a brand new one for an additional product.

3) Set up a relationship having a local or online merchant, making all your purchases from that merchant. Trusted, valued customers can still take their complaints to some good merchant, who knows its in his/her best interest to look after them.

In the end, losing weight is tough enough without having to be worried about losing your cash, too. The best choice is always to purchase brand name products from your trusted local retailer.