YonPenner309
Best Wedding Cake Ever Made But Each day Late Keeps It a Secret and The Baker Remains Pocket Poor
One of my clients made the next statement: "You might have the very best wedding cake ever baked and decorated, but delivering the day after the wedding could keep your company a secret" and that i added "not to mention keeping you pocket poor."
From my observations, there are still a lot of pocket poor bakers be they small business owners to individual employees. Missed delivery dates still haunt many smaller businesses to even large corporation.
How many times within the mission to increase sales the solution comes a day late and a dollar short? Crazy busy sales people are continually looking for this new sales lead or new customer. They create promises and contracts are signed. When the answer arrives the delivery date isn't made. People scramble in some places, casting blame on everyone such as the client. The salesperson remains holding the bag and possibly a debit to their commission check.
In the current workforce, there appears to be considered a ":que sera sera" what's going to may be be attitude by some employees not to mention small businesses. The attitude or belief that the solution should be delivered on time and on budget has been lost back in the Twentieth century. Now, people expect payment for excuses instead of results.
With the trend to employ independent contractors particularly when it comes to technology services, this is a rampant almost epidemic problem. Among my colleagues in attempting to use some programmers over the course of several months needed to literally cancel anything three separate times until he found a team prepared to do the work. What's so sad he had the entire project organized and was very specific with what he wanted in the IT programmers. What he received was excuse after excuse even after promises were designed to honor the delivery date.
Another client is facing this productivity challenge both from his full time employees as well as independent contractors. He sets the parameters, clearly communicates the expectations but still projects are delivered late. Now he or she must make amends with the customers.
Using the economy still very shaky, one would think people would do what they needed to do as quickly as possible to allow them to either keep their jobs or get paid for their efforts and to the next project. This really is incorrect. Again, lots of pocket poor bakers seem to be in the workforce.
The only suggestion would be to invest more time to find the right people. This means the use of performance appraisal tools along with a tight interviewing and candidate selection process to ensure the right people with the right talents making the right decisions for the right results in the right time period enter your workforce (the right environment). By investing additional time on the front end from the hiring process will result in spending far less on the back end.
